Absolutely HORRIBLE!
I bought a groupon and didn't realize this was so far from my house. It was a pretty good drive out there, but more than willing to do it, hey half off protein powder! =)
When I got there a kid was working and he was nice enough but he said that they couldn't accept my groupon because their system was messed up. After driving across the city, I was a little irked to say the least. I asked to speak with someone above him and he called the owner and let me speak to him on the phone.
I explained the issue to the owner and that I had driven across town to utilize this, and it wasn't my fault that the system wasn't working. I offered to leave my printed out groupon with them when they could reconcile it. He first lectured me that I should have bought a different location. Then said to call groupon for a refund.... Excuse me?!?! I just drove all the way out here and that's the solution you are offering?
He was completely rude to me, said he didn't care that I had to drive out there and that the only course of action I had was to get a refund from groupon. Really? Talk about excellent customer service.
This not only turned me off to that location, but GNC in general.