I've been coming here for about two years now. ( once in a while ) I purchased tanning packages which are considerably less money than single tans. ( this seems Like a good value ) when o started coming here I use to complain about little things, like a bulb being out in a bed. Being new, I didn't know one bulb didn't make much difference. I just knew that I was paying for all of them to work. When ever I encountered this and mentioned it , they gave me a free tan (NICE CUSTOMER SERVICE, made me feel good!) My lotion was misplaced once,and it was almost empty anyways. They sold me my next one at more than likely, their cost. ( I think that was the owner, I wish I new her name , she is super nice. ( AGAIN GREAT CUSTOMER SERVICE, MADE ME FEEL GOOD.) Another time I forgot my lotion at home ( I dont leave it the salon anymore after my first one was misplaced.) that time another pleasant woman gave me a sample pack to use. ( AGAIN GREAT CUSTOMER SERVICE!) So ..... What drove me to post this, was my last experience. I was at home hanging out by the pool trying to squeeze in the last few Rays of sun after work, and didn't feel like I got it done ,so I jumped in my truck ,and drove to the salon. I got there and was out of tanning sessions , I was in my swim trunks with no cards or money, and was going to head home when HAILEY who is a very pleasant smilie young lady ,told me to go ahead and tan, and that I could pay, next time I came. AGAIN, GREAT CUSTOMER SERVICE!!! THIS PLACE IS TRULY A CLASS ACT FULL OF CLASSY EMPLOYEES!!! I GIVE MAJOR KUDOS TO THE OWNER OR THE MANAGER WHO HAS BUILT THIS CULTURE AND EMPOWERED THE EMPLOYEES TO BE CAPABLE OF SUCH CUSTOMER SERVICE. THESE PEOPLE TRULY CARE ABOUT YOUR SATISFACTION. They also do nails, hair and sell boutique items...check this place out for all of your needs if you care about quality!!!!