I met with Mark on Thursday! He was AMAZING! I had been calling all morning trying to get in to do some color correction and everywhere was sorry, you must come in for a consult first and then schedule. Mark answered my call and he was like no problem, come on in and let's see what we can do. He did advise I cannot guarantee a price but come on in. I didn't care the cost I just needed something done! He was amazing with me and his experience certainly showed. He was not afraid to touch my hair, gave me his opinion and the end result was nothing short of FABULOUSNESS!! And the cost....much less than I was quoted at other places!! I WILL BE BACK FOR SURE!!! Thank you Mark!!!!!!