This place is very dangerous. Not even five minutes after purchasing a card, some kids stole my 6 year old daughter's card. The staff is pathetic. I told them immediately and they told me to line up at the cashier. After lining up, they told me there's nothing they could do for me. What a waste of time. They are not organized at all. If your kids love chucky cheese, go to a different one even if it's a little far away. The kids here have no manners. Overall, I'm very disappointed at their customer service!!