Admittedly, I'm not a "gear head", nor am I "OC" about cleanliness. However, for a basic detail job, I expect all hair to be vacuumed from the car and the glass to be 'perfect' - both inside and out. The outside of the car looks fine, with the exception of the windshield and side mirrors, but smudges remained on the interior trim and I'll need to go over the car with a vacuum and hand-cloth. The wheels look terrific, though.
I like these fellows and wish them well. I'm inclined to give them another shot when I need a detail job, but I'm mildly disappointed that I have to go over the car to finish their work.