I heard about BJ's in Columbus, so I was excited to try it when it opened in Fairlawn. I have to say I was rather disappointed. We did call ahead seating for 7:30, came and checked in around 7:25. At 7:50, I went to the hostess stand where I had one tell me "yeah I don't know what they're doing" and the other tell me "you'll just have to wait for a table to open". I know it was very busy, but I did call ahead seating for that reason. So we finally get seated, our waitress comes over completely disheveled, we split a bbq pizza, which we had to tell her 4-5 times as she kept writing buffalo pizza... The food was nothing to really write home about, the pizza was mostly dough and the chicken definitely had not a lot of flavor. Then, the famous pizookie. It's a warmed up cookie with ice cream, delicious, but honestly can be made at home for a quarter of the price. Overall, the staff wasn't very friendly, food was lackluster, and it was so loud that the atmosphere wasn't too great.