They pretty much ripped me off and aimed to do so further and pretty much walked away with $100 to look at the back of my fridge and spend time on the phone arguing about another customer's issue and what sounded like answering a craigslist ad for someone looking to be employed.
I called them out to fix my leaky fridge. The first guy came out claiming it was a clog and after about 15 mins and no need for paper towels or cleaning materials, or any mess at all it was done (I should have questioned that from the begining). I paid them for their services, glad that it didn't cost more than $100 and left it be, understanding that it might leak a little more but would eventually stop. 2 days later I remembered that a towel was left under the fridge and when I retrieved it it was sopping and the leak was worse than before. I called them out again and the next guy and I found a cracked water line coming from the water valve to the ice maker. He wasn't sure what to do so he took a picture and told me I would hear from them after the weekend. Monday I got the call that the first guy had looked at the picture and determined that I needed a whole new water valve and it would cost me $250. When I mentioned that it wasn't the valve that was broken it was the water line, he informed me that wasn't what he saw in the picture (the picture showed a cracked line, you cannot tell that a valve is busted from a photo). I bought a new waterline from the manufacturer and a coupling and fixed it myself for $50 (includes shipping). My fridge makes ice once again and no more leaks.
I wish I could give them a 0 star rating