This is about the Buckeye location.
My experience with this company was horrific. It is bad enough that your vehicle gets towed but then to have to deal with an agency that is dishonest, rude, unscrupulous and participates in the behavior of cheating the public , makes the experience that much worse.
This company has a $50 fee to have your car released on a day it is closed or after hours. However, they do not tell you that even AFTER you ask for options on how to pick up your vehicle. Instead, they hold your car for an additional 3 days and charge you $30 a day simply telling you that it's not their job to provide you with truthful answers to the questions you've asked. Great job DV TOWING, robbing the public and generating gain on the back of this cities residents. I will be going a step further and reporting them. I've already forgiven them but I hope that they will experience financial consequences for their poor business practices. As a public we deserve to deal with trustworthy companies, no matter what their occupation. No wonder their ratings are so low!