This place is great. Honest, reliable, straight-forward. My wife's SUV needed tires, an alignment, shocks and struts. I got a couple of estimates and GB was right in line, if not slightly, below the others.
Although it took a bit longer than expected (changing the shocks and struts is a bit time consuming), it was worth the wait knowing it would be done right by honest people.
You can't go wrong by having your car serviced here.
I previously rated this five stars but am reducing my rating to two. The unfortunate thing is that the service and prices are fair; however, you cannot rely on the folks behind the counter in terms of keeping their promise on when your car will be ready.
I just took my daughter's car in for new tires, oil change and alignment. I took the car in the evening before, called on the prior Wednesday to let them know I needed the service on Saturday, they promised twice the car would be ready by noon and when I arrived to pick it up shortly before 3:00, they still had not done the alignment. This is the same thing that happened with my wife's car - promised to have it ready by a certain time, you show up and it is not ready.
Perhaps a letter to Larry Griffin, Jr. will make a difference?