My dryer had been overworked for the past month and decided a good vent cleaning was in order. I had left a message with another company and never received a phone call back. With this company, I called and instantly spoke to the owner, King David. He easily arranged a time that was convenient to me and arrived promptly on our arranged date and time this past weekend. He took great care when cleaning my vents and even took the time to snap pictures of the wads of lint coming out of my clogged vent. The homeowner before me spilled liquid detergent which caked on the floor for at least 2 years. King David cleaned it off the floor without a charge! I would highly recommend this company to return back to my home and complete an annual vent cleaning.