A little over three weeks after I posted my review Jay called. He said he had mailed the pictures, which strangely I never received. I asked that he send me pictures by e-mail, which he did. He also apologized that I never received the pictures. I accepted the apology and appreciate his interest in providing me with pictures. I gave him three stars because I never received the original pictures. At this point I am not requesting any more pictures. Case is closed. He behaved in a professional manner.