It's hard to find companies that are consistent. They're great for a few weeks and then someone new shows up and everything's downhill from there. This is NOT the case with McCool's. The owner, Steve, is very focused on his clients and truly wants to make sure they are satisfied. He's also great at answering lots of general questions (as a new pool owner I had plenty). He is knowledgeable and takes pride in his work. That's a rare find! Highly recommend!