Midway Nissan has really upped their game! As an initially dissatisfied Pinnacle Infiniti customer, Midway was my next closest option. While my first experience would be defined as run-of-the-mill, the last two times here have certainly raised the bar on what Nissan service means.
The waiting area is clean, the coffee bar is actually maintained, they let you borrow iPads if you want (or let you use their free WiFi if you have your own computer). They actually have comfortable seating or high-top tables to do work. They even have a kids area far enough removed from the rest of the waiting area that it doesn't seem to interfere with those who want peace and quiet.
Service staff have always been friendly (Mike), honest, up front and open. They were able to complete most of my services in the first visit, but told me I had to wait for my tires -- they worked with me to find a time to get the tires on later that day, and apologized profusely that it couldn't be done sooner (even though I didn't have that expectation).
I'm a midway guy now, and as long as the "soft stuff" continues in such a great fashion, this is where I'm taking my car!