Buyer beware. This store will lie to you. I went in to get a new phone and was offered a free tablet. I asked what kind, they rattled off some name I'd never heard before. I said I only use apple. The store manager told the sales guy to give me an apple. I asked several questions to ensure it was free and I would be paying for the device. They said I would pay $15/mo for 1GB of data (I was only getting this as a back up for when I travel in case my phone dies and I need to use it for directions as I already have a iPad). They said that was the cheapest plan and reiterated the device was free. That was in October. My account has been consistently chafed $17/mo for the device in addition to the $15 I agreed to. Have called the store 3 times now, first time manager agreed it should be free and he would fix it. I got one $17 credit but it didn't continue. Called again, different store manager would research it and call me back within 2 hours. That was 2 weeks ago. Called again tonight and got a very rude "acting manager" that said they couldn't discuss my account over the phone that I had to come in. I told him I guess he didn't like helping customers. Just spent 45 minutes on the phone by calling main Sprint # and now they are trying to figure it out for me and are supposed to get back with me tomorrow. Fingers crossed!