Just came from here and the customer service earns it 4 stars from me. Alex, the sushi, chef was very nice and engaging. He asked me my name and where I was from and honestly made it seem like he would like my repeat business. I felt very welcome and he seemed genuine.
When I come back to town this will be the first AYCE sushi place that I will hit. The waiter and waitresses were nice, some of the kitchen items came out slow, but I was kept entertained. Alex explained to me and another customer some of the ins and outs of fish mongering. He also fixed us two special nagiris. I am now a fan of the Ono!
If you read this, thank you Alex and staff for a wonderful meal experience.