My experience with laser hair removal previously to going to Pampered Laser Hair Removal was nil. I found Deidra Johnson, the owner and operator, to be charming and engaging while the hair removal process was being performed. She explained completely what expectations I should have, how many times I would need to return in order to experience the results I wanted and was completely honest with me regarding how the process worked and what I should expect. I had gotten a number of estimates from other laser hair removal establishments and had found Deidra's to be considerably less....in some cases more then half of what others were charging. The results I received after two treatments have been amazing and probably will not need to go back any time soon. I dont think there is a better laser hair removal establishment in the valley that will give you more bang for your buck....