First, there is absolutely no doubt that they have a great booking/paying system and the housekeepers do a good job. We had them come twice and both times they were on-time, worked hard and did a good job.
My only issue is how expensive the service is compared with other places. For me, it was $180 to come clean every other week while other places charged much much much less. If money were no object, I would use them since they do a good job. But, unfortunately, money is an object and so I am moving to another place that is almost as good but is much cheaper.