I've gone here off and on over the last couple of years. I will not be back. The lady that did my nails was rude. I showed her a flower design on my phone and she refused to do it in the colors I wanted. Then she told me to pick from their designs. I found something I liked and she told me it would cost $20 extra. I said that was fine and she then told me it would take too long. The man (who is the manager) came over when he heard me complaining to my daughter. I told him what had transpired and he was trying to justify her answers to me. I let him know that I was very unhappy with rude treatment and her lack of ability to do nail art when that's why they have won awards. He then offered to do a design for me. I refused because I was already upset. While I was drying, the nail tech was busy packing her things to leave for the day and carrying them out to her car. There was still 30 minutes left until they were closing, so it's not like I came last minute. I WILL NEVER BE BACK!!!