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Namespace Prefixes

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Statements

Subject Item
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rev:Review
schema:dateCreated
2013-03-16T00:00:00
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n4:funnyReviews
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2
n4:usefulReviews
4
rev:text
My mom and I have been going to this place since it first opened. Really enjoyed it when the previous owner were in place and went often. It's a cute little wine bar. Recently, however, we had a bad experience. We went in at 5:55 pm (happy hour is over at 6 pm) and the new owner (also acting as waitress) was serving others. I didn't want to miss a happy hour prices, so I went up to the bar, where I waited some more. By the time that the owner was ready to serve me, it was 6:01 pm. When I asked about happy hour prices, she told me "Sorry, computer says 6:01 pm, there's nothing I can do about it." Lady, you are the OWNER, you can override that! There's nothing worse than poor customer service. She could have made our day by offering happy hour prices for those first drinks, but instead she was SO rude about it. Truly left a bad taste in my mouth. If I was an owner of a restaurant, I would bend over backwards to make customers happy and that's what she should have done here. I don't know if we'll be back - I'd rather go somewhere that knows how to treat a customer.
n4:coolReviews
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rev:reviewer
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