They have an F rating from the BBB for a reason. They charge approximately five times the amount charged by others for bee removal. They upcharge for honey removal. They only stayed at my house for ten minutes. Bees still remained. And I noted bees in a new area in my yard. They advised via phone that this was normal. I made them come back, and they reported there was nothing they could do. I called a different company who had to redo what Mountain View did because they did a sloppy job and left behind wax which would attract more bees. In addition, new company informed that given what they saw there would have been no honey to remove. Furthermore, there was a second hive in a location Mountain View inspected, but claimed nothing was there. Mountain View charged $590.00 for incompetent work, other company charged $165.00 to take care of hive, repair roof, AND fix problems caused by Mountain View. I complained to Mountain View with no response. I filed complaint with BBB. NEVER use this company!