My two kids were being seen before I was even done with my paperwork. yah for no wait, their previous dentist was an easy half hour wait everyyy time. Both of my kids were very comfortable in office. Dr B talked with my 8 year old daughter, showed her her xrays, and spoke a bit about care. Payment was simple, didn't ask me to pay for anything extra like other offices had every other time. So glad we made switch, my daughter left excited to make her next appointment. It helped that she didn't have any cavities, two months prior at another office they recommended three fills.