I'm never dissapointed when I go there!
I usually go during the day, because in the evening it's quite crowded and loud. If you like to hear great music, then go at night. I don't mind it, I just prefer lunch time over there.
The staff is super friendly and the decor is quite fun. Let's just say, that they don't call it "jack saloon" for nothing. The service can be a bit slow sometimes.
The food is great. I've been there a couple of times and I always try something different. I recently tried the Outlaw : fried chicken waffles. Realllly good!