I decided to get another piercing in my ear - helix, I'm told - and was nervous. The internet told me that Hot Rod was the best place, and that really turned out to be true. I have a needlephobia (honest!) and sensitive skin. I phoned, and Sam answered my questions thoroughly. I could tell right away that they know what they are doing. Jerry did the piercing, and what a pro he is! They explained everything and took great care of me. The procedure was actually exhilarating, if you can believe it! These fellows simply could not have been better. I highly recommend them, and if I get any more work done, this is where I will absolutely go.