It's a coffee shop...and as long as that's what you expect, I doubt you'll find a better one in Charlotte.
You'll find its' quaint, wooden interior filled with soccer moms getting their Chai on, 'web designers' with Mac & espresso and people like me getting a tasty caffeine fix. Be warned! Their wall of roasted beans is awfully tempting to the inner barista.
I'm a huge fan of the genial, knowledgeable and largely non-pretentious staff.