If I was rating Fallout Games on it's customer service alone, they'd be getting 4/5 stars. Staff was helpful and friendly-- both over the phone and in person. Didn't mind if I stayed a few minutes after closing time to make my final selections.
Location:
-strip mall, right off the intersection of McDowell and Southern
Selection:
-I went in to purchase some Dreamcast games (reliving my childhood, don't judge me!). I called in ahead of time and was told they had several of the titles I was looking for, but that the North Phoenix location would have even more.
-only 2-3 small shelves with Dreamcast games, many duplicate titles, not much selection
Quality:
-almost ALL of the cases were in serious disrepair. Many were missing instruction manuals, had broken/cracked cases.
-cannot check the quality of the discs themselves prior to purchase as they are kept behind the counter. I was told I have 7 days to check to make sure all the games work. Do they not do this?
Price:
-varied from game to game. Mine ranged from $3-$10 per game. Does not take into consideration the state of the case or disc, is only based on the availability/desirability of the game. For example, a $10 disc I bought (Toy Commander) had a shattered case and the disc was scratched.
For consoles and newer titles, I would definitely consider going back to Fallout Games. Buying used video games from ~14 years ago is a recipe for disaster and I have a feeling that many of the games I purchased will not be playable. Hopefully, I can test all the discs before my 7 day limit is up. I plan on buying my Dreamcast games on eBay and Amazon from now on, as I can determine the level of damage to the disc and case BEFORE I purchase it, and make my purchases accordingly.