Evidently mowing the lawn -- noise or dust? -- can make a bee colony defensive. My partner got "swarmed" by bees while he was cutting the grass this past Sunday. He ran and jumped into the pool to get away from them (which worked for him, but, so you know, most experts advise against jumping into water to escape bees). It turned out we had a bee hive within an exterior wall of the house, just underneath the roof (two-storey house).
I called Arizona Pest Squad on Monday and left a message. I got a call back about five minutes later. The man who called asked if he could have Arizona Pest Squad's bee pro call me shortly to set up an appointment. I said, "Sure," and got another call back within 10 minutes. I explained the situation to him, and he said he would be at my house between 10 a.m. and noon the following day.
He arrived around 11:50 a.m. so he kept to the agreed-upon arrival window, which I greatly appreciated. I walked with him to the south side of my house. We could see bees buzzing around a spot underneath the flashing of the roof. He was friendly and explained what he was going to do to get rid of the bees, mostly immediately or within 24 hours, but he was also going to apply an insecticide that would keep swarms of bees away for six months.
Due to the height of the hive, getting to the bees wasn't easy, especially while wearing a bee suit, but he got the job done.
I didn't ask beforehand what the cost would be, but he applied the discount available through Yelp and I paid what I felt was a fair and appropriate price. He also told me he would return within 30 days for free if the work he did on Tuesday didn't get rid of all of the bees.
I asked about the honeycomb and was glad he didn't try to gouge the cost by stating he would have to rip out stucco or drywall inside the house. He did tell me the importance of covering the entry in and out of the hive to prevent future bee colonization, and that is something we can do ourselves at a minimal cost.
We're 100% satisfied.