I've been to this location many times. I had a great experience with customer service tonight, at this location. I bought 3 bar stools online. I put together one of them and it was too tall for my bar. I brought all 3 into the store and they returned them with no problem. I ended up spending another $50+ while I was there. This makes the 2nd time I've had a great customer service experience with Kohl's in general. Definitely one of my fave retail stores.