Ill try to keep this as simple as possible.... As an XMAS gift to me my fiance called to book treatments and to see what would be better... doing the half off deal they had going on their company website or the groupon deal. We ended up going with the half off, When we get there we waited an HOUR and A HALF after my appointment time until I was seen, Mind you plenty of other people that came in after me were in and out in 20 minutes. We sat down with Dawn and discussed all the paperwork and somehow $400.00 turned into $4,000.00! She signed us up for a loan and falsified our monthly gross income. We went home and decided (THE SAME DAY WE WENT IN) that the treatment wasn't for us. So we called to tell Dawn we wanted to cancel and she tried to get us on other plans and other deals but we declined and said no thank you just cancel it. She said she would have to wait for a manager to come in and do it because she couldn't (for whatever reason). We said ok and trusted that she would get it cancelled. Its been a month and they are just now getting back to us (after we've called plenty of times) and saying we cant cancel and that Dawn must've ACCIDENTALLY typed in the wrong amount for your monthly gross income and we owe the entire $4,000.00!!!!! I'm in the process of disputing the charges and hopefully the will be honest and just cancel it like their employee said they would. Its disgusting that they do this to people! Highly Unprofessional. I just really hope no one else has the same thing happen to them if they decide to get LHR.