About eight years ago I decided to try Meridian Cleaners and have gone there every week since. My guess, that's somewhere over 1500 pants dry cleaned and another 1500 shirts laundered and starched. In all that time, not a single issue. (Unless you consider how much money I saved an issue.) I've never been let down on same day service - in by 10 out by 4 - great for the procrastinator. My only disappointment is that I'm moving and they don't have a store where I'm going. I will greatly miss the service I've received from Jerome and Olivia over the years. I did read over the other reviews and they appear to be from the few who have come in on a single incident and had that rare issue. Take it from a long-time customer - OUTSTANDING!