Ever since Silvertips suddenly closed, I've been trying to find a new place in my area to get the occasional mani/pedi. I don't get my toenails or fingernails done regularly - it's just a once-in-awhile treat, so when I do indulge, I want the experience to be the best it can be. After reading on BlogTO that Urban Nails was one of the top nail salons in the city, I knew it would be my next stop for my next indulgence.
Knowing that it came well-reviewed, I planned my morning around arriving as soon as the shop opened (in this case, 11:00AM as it was a Sunday).
I rolled into the store at 10:59AM, expecting to be first in line for nail services. The place was packed! The first thing I thought was maybe they were serving a private bridal party who had made special arrangements for the store to open early for pre-wedding mani/pedis. After taking in the hustle and bustle that was happening before my eyes I realized it was actually just THAT busy despite the store technically not being open yet for another minute. Did I miss a "we're opening early today" memo? Talk about unwanted surprises.
Thankfully, there was a single pedicure open, so I was seated quickly, and my pedicure was done almost just as fast. My nails looked nice and the polish lasted an awfully long time, but I never felt relaxed or at ease because the place was so busy! Clearly, the faster they finish with me, the faster they can get the next butt in the chair. I get it. I also hate it when a nail salon sends their customers the drying room/wall/corner/abyss and then forget that they even exist. I never suffer from abandonment issues until I am sitting alone with my toes under a dryer for 20 minutes, hoping someone will come make sure I'm good leave without the worry of ruining my nails!
The price was ok. $34 after tip for my pedicure. I honestly think I could either a) spend more elsewhere for a more relaxed and leisurely pedicure experience, or b) spend less for the same level of rushed and frantic service elsewhere. I guess my hunt for a new nail place continues.