For being the fastest of fast food, tb is okay. Decent flavors and options, such as bowls and meatless options. I would rate them above los fav and filibertos taste and quality-wise BUT 9 times out of 10 orders are wrong, missing food or some such issue.
I can't check to see if they got my order right in the car, unwrapping all items, so I usually find out after I get home. Obviously the employees know this and may not care.
Service varies greatly from lunch hour to late night. Employees seem to be friendlier and more engaging during the day. I suppose it is what it is.