Showed up 4 min late for my massage. They told me to sit down and wait. 5 min later they bring over a iPad and ask me to fill it out. Then I hand it back and sit down and wait again per there request. Then I get called back for my massage and the lady says well your 15 minutes late so your only getting a 40 min massage. Actually I'm only 4 min late, but I didn't argue. Just won't be going back. First and last for me there. I'll spend my money elsewhere.