I love this restaurant! But I guess Spinato's finds it way too difficult to take the seeds and stems out of the pepperocinis. I always order mine that way with "deseeded pepperocinis". Last time it came with long hard stems and seeds that were too hard to bite through. Now a true restaurateur would understand if their pepperocinis arrive that way to (1) Take a few minutes to get the seeds and stems out or (2) change vendors for the pepperocinis.
By the way, I've gotten many, many pizzas from Spinato's the correct way with clean pepperocinis. First time I complained they tried doing the right thing. They gave us a free pizza -- but the pizza arrived with stems and hard seeds on the pepperocinis!! In order for me to try to get the hard pieces out, I have to spit out the pepperocini. We didn't call again because we wanted it simply done correctly, not another free pizza.
So needless to say, we waited till we ordered again. I explained the situation to the employee and she asked me to wait while she gets the manager. So Emily gets on the phone and in a perfunctory manner tells my husband they can't control their supplier. He asked that they at least remove the stems. Emily responded "Sir, that's the best we can do." My husband continued to explain how there should be nothing that we get from a restaurant that we would have to spit out. She kept responding the same way over and over. "I can't promise you anything, sir, we're doing the best we can." Then she told him if he was still unhappy to go write it on their website. It's so ridiculously frustrating!
The definition of good service -- "To be well served, you first serve others well."