I've been going here for more than ten years. Its gone down in time, it used to be amazing, now its just pretty good.
We live on the west side now, so its always a treat when we end up on this side of town to eat here for lunch. Its generally pretty quiet, to the point that we're usually the only ones there.
I get the vegetarian sandwich, and my girlfriend gets the pastrami. I love mine, sprouts, lettuce, avacado, and cream cheese. She said the pastrami was pretty good, not the best she's ever had, but still better than average. Their custards are still a good selection. The service was OK, the teenagers there were a bit slow, especially the boy working who was completely apathetic and lacked any personality.
I miss that they used to offer a variety of breads to choose from for your sandwich, now its all hoagie rolls. The no longer offer iced tea as a drink option either, which is just strange. This sucks if you don't drink soda.