I'm typically not a fan of huge chains, but while taking a family friend to Vegas, I thought I'd give it a shot. I'm hesitant because the quality in both the food and service is never as good as the original. It's natural that as you grow, you have less and less control. Emeril's fits exactly into that category-- the food was solid, but the service was a bit spotty.
I dined with a family friend of mine who had just returned from a trip to Alaska. He loved the food, saying that the seafood was better prepared than what he had while on his trip.
We had a show to see, so they were kind enough to fastrack our meal so we could enjoy both dinner and a show.
While the food was memorable, the servers and wait staff could improve their manners. We sat next to one of the cash registers, where some of the servers would congregate. Nothing speaks of fine dining, then having a bunch of servers talk about their exploits and "getting ass."
If only we could have taken the meal to go, or if only they had given us Bose server-cancelling phones, it would've been a perfect experience!