I came here today on Nov 1, 2014. The last time I came here was around 2012 where the actual owner was taking over and wassssss WAYYYYYYYYYYYYYY better than now.
HOLY COW.. is all I can say.. PLEASSE EXCUSE MY RAGE!!!!!!!!
THE SERVICE WAS TERRRRRRRRRRRRRRRRRRRRIBBLEE!!
There were 2 women as servers, ONE for making drinks, and ONE for taking orders..
[FIRST OF ALL.]. I DID NOT GET ANY SERVICE AS SOON AS I WENT INSIDE..
So.. I sat down, Hoping to get some kind of service.. Guess what.. NONE.. NOT EVEN TEA. FIVE MINUTES LATER ON A NOT THAT BUSY DAY.. I finally got a menu to choose what I wanted to eat. 15 minutes later. I AM TIRED OF WAITING FOR A SERVER TO COME SERVE ME.. So i decided to go up to the WOMAN THAT WAS MAKING DRINKS TO TAKE MY ORDER. I told her i was in a rush and i needed to take my order. She told me "Please sit down and I will come around" ( well i've been sitting down the whole time and it didn't seem like i was getting any service at all.. why else would i get up to ask you to take my order..) Anyway..
She eventually took my order and told me that my order comes with a drink , (black tea or green tea) So then i said green tea and asked her if there was any extra cost. She told me there wasn't.
So the food (popcorn chicken and noodles) came which was pretty decent, Tasted similar to the last time I came here.
BUT HOLY COW.. the service was so rude.. THEY literally just shoved the bowl of noodles down without mentioning the name or anything and just walked away.
Soon after I was literally pissed off because what kind of attitude is that?
So i couldn't stand her attitude anymore I decided to go up to the woman up front to pay.
I was shocked .. SHE TOLD ME THAT SATURDAYS ONLY SATURDAYS they do not take credit card.. (how does that even make sense???) Ok.. So I said can i use my debit card instead? She said, " Yes you can use your dedit card". Afterwards the horrible service woman came over and glared and tossed the bill at me and I asked "why did you charge me for the green tea? because the other woman told me that it was free and there wasn't any extra cost for it." SHE TOLD ME THAT "DID YOU NOT READ OUTSIDE ON OUR WINDOW.. IT SAYS WE CHARGE FOR GREEN TEA AND BLACK TEA" I mean.. Jesus christ.. I don't have the time to look and read every single poster on your window... when i have to go to work afterwards.. .
So then she yelled at me saying that i was wrong to not read the poster before coming in, and that the girl that took my order was wrong, and then she even rolled her eyes at me.. like holy shoot.. what did i do? Why is this woman so deadly RUDE.. she also said " oh $3 for some hot tea is decent.. Where else can you get tea for $3" ( Well FYI.. TEA IS FREE AT A LOT OF PLACES UNLESS YOU'RE GOING TO DIMSUM)
So then.. we argued over the price even though it wasn't necessary.. and then she took my DEBIT CARD AND WASN'T GOING TO GIVE IT BACK.. Because then when she took my debit card she was also changing the price.. Forcing me to pay with cash ..AND THEN I ASKED IF SHE TOOK MY DEBIT CARD SHE SAID WHY WOULD I TAKE YOUR DEBIT CARD...
I was like that's weird because I had it in my wallet a second ago.. then she rudely said
"IS THIS WHAT YOU WANT?" while holding my debit card.
ANYWAY.. PLEASE DO NOT COME HERE IF YOU SEE A ASIAN LONG HAIR WOMAN THAT IS PLUS SIZE WORKING THERE.. DO NOT LET HER SERVE YOU.. OTHERWISE YOU WILL REGRET ITTTTTTTT!!