I don't know what's going on with this business, but something is really wrong. I ordered two hi-definition canvas prints from my digital artwork. I gave them a crisp and clean high definition file and they gave me garbage. I can't believe anyone in that store would sign off on what they let me walk out the door with. All the shadows and dark areas of the image were all printed in black - no subtle transition of color. It was just a big blob of a mess. Unbelievable. Don't go here. Unprofessional and they just don't give a crap.
***Update*** I emailed Thomas at this location and explained why I wasn't happy with the prints. He responded offering me a full refund and a referral to another company capable of producing the quality that I need.