I know it's a chain but my experience here was relatively outstanding.
Dropped in on a random Tuesday night. I needed to switch out some lights on my car and the associates were more than helpful. I had no clue what I needed but the guys working there steered me right. While they recommended a certain light they also mentioned the pros and cons of the other bulbs (trade-off between brightness and life). Additionally, they were great in getting me the socket pieces necessary to replace spark plugs, down to getting me the right extension size that would fit a spark plug without trying to sell me an entire set.
I've been to some crappers in terms of chain auto parts stores where people either have no clue or just plain don't care. These guys did it right.