My review is based on the online ordering for pickup. The ordering process was super easy, you had options to add comments under everything. For example if ordering a salad, there are comments for you to ask for extra dressing, special instructions for steaks etc. The only problem is that they ask for promo codes. When you have a printed coupon from the site, there is no promo code. So when going to pick up your order the staffer needs to go back in and adjust the price with the coupon. This should really be fixed as it would make the process quicker. I have ordered curbside 3x. Curbside is on the side of the building, you simply drive up, they have your name and description of your car, very easy. No issues all 3x. The same girl attended to customers each time I went, she is super friendly even in pouring rain on a Friday night with 5 cars in line. My orders were accurate each time. Steaks and other food tasted the same as ordering in the restaurant