To be fair the food is decent as I often come by here for takeout since near my workplace. Im rating this place one star today because this is probably one of the worst services i have even experienced at a restaurant . We came on a saturday and had to wait over an hour for our food with barely an apology or any updates. We had to ask for an update 40 mins in and the lady said it would take another 20 mins and we couldn't cancel our orders. When the food finally came we asked if we could at least refill 2 out of the 5 appetizers given and they said they had to be charged extra.
People were getting meals before us, takeouts were being made, they could have offered us a pop or soup as a gesture for our hour long wait but instead they refused to let us cancel our order and wanted to charge us for some extra appetizers. Also to note that we only had 3 people and as much as we wanted to walk out after the update, but we were starving and didn't want to be confrontational at the moment.
Its not the servers fault, they clearly felt bad but the boss or manager who was actively standing at cash made the decision to do not compensate. Don't think I'll come back here again.