I had never been to a Quesada before this one, but I pass it all the time while pondering my food choices. So decided to stop in.
Have to say, their burritos are pretty delicious. The spicy chicken is yummy, if a little dry sometimes. But I have watched as they've heated the chicken in the toaster contraption on the counter, perhaps that is the main reason for the dryness. Their sauces are exactly the right spicy compliment and can make sitting at your desk, post-lunch, a very uncomfortable experience.
The big difference here is the service. There is a guy, whom I can only assume is a manager of some sort, is always there quickly pounding out the orders and keeping everyone else on track. I appreciate that kind of thing. If I am purchasing fast food, I really am looking for a quick experience. Even when faced with a person ordering for 7 other people from her office (believe me, I got stuck behind her), they very quickly dispatched those 8 orders and moved on through the line.