Really rude service from this shop. I hope it's a one off. I was the only customer in the shop and I asked for the price of a pair of glasses. Her tone was kurt which I over looked because I liked the glasses. I said I had optical insurance and she was short again with me saying 'well I didn't know you had optical?' And at that point I thanked her for her service and left. She had an Eastern European accent and was a tall blonde lady. I hope she was having a bad day and I wish her well.