There is one guy who works in the place and he is pretty good. However, don't ever go to Joanne! WOW. The first time I still had rough heels and thought "ok she wasn't really paying attention." The second time she cut my heel with the file and STILL had rough heels. Also on the second visit they sat me in the pedi chair with cold water! Then made me wait for like 20 mins before Joanne 'helped' me. Yeah... well maybe another location but forget this one unless you see the guy but I don't remember his name. He has really, really strong hands so the message was a bit rough. But at least he didn't cut me.