If you love being treated like a child from a pretentious company, then this is your place. I needed a pickup truck and they were very unclear as to what I was going to get. The rate I was quoted was apparently for a "used" truck. I'm assuming it was the one with the rusted out floor boards. When they started arguing with me about the insurance Amex provides me as not being sufficient, I decided to take my business back to the airport. This company is not recommended. Horrible company.