Update on my last review***
I sent my car into service to replace the transmission as promised. After having it for 2 weeks the car runs even worse. Do not trust anything these people tell you.
Now the lady I was speaking with at corporate doesn't work there anymore so I have to restart the process with a new rep.
Carmax is just a disaster company that takes your money and leaves you with a pile of junk.
They told me I can bring my car in to get it appraised but I have to think about all the mechanical issues it has. So they can sell me a car with mechanical issues at full price and not disclose any of the issues but won't appraise my car anywhere near what they JUST SOLD IT TO ME FOR