This company is a joke.... They tell me a time frame of the part arriving and I sit in the HOT house waiting and three days past the time frame I call to see what is going on and Chris has NO answer for me , only to say the part is in the mail!!!!!! Really..... There has to be a way of tracking it, his answer is so generic I know it is just to appease me! So not professional... I would never hire this company!!! If it was not for me being a renter and the landlord going through the insurance I would have for sure have gone to another company and probably had my A/C working a week ago!