Anything good comes at a price that would involve spending money or time, but the BEST THINGS COME FREE. My wife and I went to Las Vegas for the 2013 New Year celebration when we signed up for their timeshare presentation. The signup incentive was complimentary 2 weekend nights OR 3 week nights stay in either the Venetian or the Palazzo hotel. During the signup we were asked to deposit $249 which would be returned after the presentation and our stay was over. Initially we were a bit skeptical but in the past I have done similar presentations in Hawaii, so decided to take the chance. For our anniversary we felt why not go to Vegas and use the complimentary stay provided by Grandview, but we knew we should keep a day aside for the presentation as this was the price we had to pay to save money. Our anniversary was coming on a weekend but there were no openings on that day so we booked for 3 nights earlier that week and decided we would pay money and stay in some other good hotel over the weekend to celebrate our anniversary. This way we would get the feel of staying in different hotels and compare. We decided to choose the Palazzo hotel over Venetian and made our booking and were scheduled to arrive on a Tuesday. We told the presentation would be setup on Wednesday or a Thursday that week depending on availability. On the Tuesday we arrived at Las Vegas went to their welcome center to collect the voucher for staying at Palazzo hotel. We filled all our particulars and guess what to our surprise the agent said all presentation slots are booked for the rest of the week so he said he would waive the condition for us to attend the presentation, plus he said after our stay we would be refunded the $249 we had paid while signing up. So we ended up staying at the Palazzo without spending the room fees or spending time attending the presentation, so for most part our stay was FREE. Only thing we had to pay was the resort fee that came up to $85, which less than half the price for one night's stay in a hotel like Palazzo. OK our stay was not entirely free in the strict sense as we had to spend $85, but this very small amount to pay for what we got and no wastage of time watching presentation that can be a nightmare for many people. The room was awesome and the view was great. The Palazzo staff is very curious too. After this we stayed at Mandalay Bay to celebrate our anniversary. And yes after I returned from my trip I checked my bank account and the $249 was credited back. So keep your fingers crossed if you are signing up, hope for the best but be prepared for the worst. Looking at other reviews it gives me an impression either I have been very lucky to have a good experience with Grandview or people with positive experience are not providing any feedback. Like "they" always say, give the "devil" its due, so thank you "Grandview".