I needed to take my 06 Durango in to get 2 different recalls on airbags. I have never dealt with Larry Miller Dodge before. But will use them in the future. From the initial e mail where they reminded me that these recalls have not been handled. To me picking my truck up from Chris (Service Consultant), everything went smoothly, and as you would expect. I had a few moments to sit in the waiting area as I waited for a shuttle home. And it was very comfortable, had coffee, donuts, fruit (I believe) and everything to take care of the customer while they wait for repairs or preventative maintenance to be done. The only thing that could have done better, is to prevent the issues in the first place. But, that is obviously something that none of us can prevent. I appreciate the consideration of the issue and my time. I would absolutely recommend them.