First time at this location. Small drink menu. Small store. Hot as hell inside. Shitty downtown parking. Guy at the register on a Sat afternoon could care less what my name is...I ordered, he asked for my name, I spelled it out first,then verbally pronounced it and he just said,"oh well, I'll just leave it and put an "a" at the end of it" as he was writing it on a clear cup!!! He completely misspelled my name! RUDE. After concentrating on all of the names that they were calling out because he f***ed up mine, I asked politely for some agave syrup, there was none available to customers like the staff said there was, I asked for more and they "checked the backroom" for more and the woman whom the staff asked said that they were out. I repeated what she said to the staff and they handed me a FULL jar of the dam stuff!!! GET YOUR S**T together!!!
Overall, horrible customer service, s****y location and ok coffee.