We had been patronizing this sub shop since June of 2014. What I find really annoying is that the sandwiches are good, but the staff expects to get tips and the register asks you to tack it on to your receipt! No.1, their staff is preparing sandwiches behind the counter, they ARE NOT seating me, taking my order, and delivering it to my table. No. 2, I am standing in line, ordering, waiting, paying, then taking my food from the counter to the table or out the door. No. 3, I am not sure when these types of restaurant owners/managers thought it was acceptable to ask patrons to pay tips to preparation staff, but it is unacceptable. No. 4, When I decline to add a tip to my purchase here, the cashier got visibly angry! No. 5, If they want to earn tips, get a waiting job! Get rid of the "entitlement" attitude. If you do not make enough in this type of position, get a second job! There is nothing wrong with working a couple of jobs: most of us grown-ups had to do that to get ahead. It is a sandwich shop - not a restaurant, period.